FAQs
Products and ingredients
Frequently asked questions
Find helpful answers about our products, ingredients, and how to build your routine.
Mzuri is made for anyone who wants non-greasy moisture that lasts, especially if you deal with dry, ashy, or dull-looking skin. Our formulas were created by our founder using natural ingredients backed by science.
Our products are made in the USA with natural, African-sourced ingredients. They are dye-free, paraben-free, and cruelty-free. You'll find the full ingredient list on each product page.
Many customers with sensitive skin use Mzuri, but everyone's skin is different. We recommend a patch test on a small area first and checking the ingredient list for anything you're allergic to. If you have a skin condition, check with your doctor or dermatologist before use.
Yes, you can use our body products on your face if you'd like. Avoid the eye area, and stop using the product if you notice any reaction.
Yes, but please check with your child's pediatrician first and do a patch test.
Using your products
For the best results, follow the Mzuri moisture routine:
- Cleanse with Body Wash
- Moisturize with Body Butter or Lotion while skin is still damp
- Seal with Body Oil
For hair, use Shampoo to cleanse, followed by Conditioner. Full directions are on each product page.
Many customers notice softer, more moisturized skin after the first use. Results vary by skin type, climate, and how consistently you use the products.
Our formulas are designed for all-day moisture. Layering Body Butter or Lotion with Body Oil helps seal it in.
A body butter typically lasts about 3 weeks with daily use. Your timing will vary with how much you use and how often.
Yes. Our products are lightly scented with natural oils and fragrance. If you're sensitive to fragrance, check the ingredient list and patch test first.
Storage and safety
Our products have a shelf life of 12-18 months. Store them in a cool, dry place with the lid closed and out of direct sunlight. Use clean, dry hands or a clean scoop, and keep water out of the container.
Because our products are made with natural ingredients, they should be used within their shelf life and stored properly. If you notice a change, or anything that looks off, stop using the product and contact us at admin@mzuricosmetics.com with a photo and your order number. We'll make it right.
Orders and shipping
Yes, on U.S. orders over $99. Add a bundle or routine to reach free shipping and save more.
Orders ship within 2 business days, and delivery typically takes 5-7 business days. You'll receive a tracking number by email once your order ships.
Not yet, but we're working on it. Follow us or join our email list to be the first to know.
Orders ship within 2 business days, so contact us as soon as possible at admin@mzuricosmetics.com. If your order hasn't shipped, we'll do our best to change or cancel it.
Returns and support
You can return products within 30 days of purchase. Products must be unused to receive a full refund. Contact us at admin@mzuricosmetics.com to start a return.
Please email admin@mzuricosmetics.com within 2 days of receiving your order, with your order number and a photo. We'll replace it or refund you.
Email us at admin@mzuricosmetics.com