Standard shipping is $9.99. Orders of $99 or more ship free.

Can I change the submitted order?

Once an order is placed, we are unable to cancel or make any order modifications. If an order is returned to sender, a refund is automatically issued to the original method of payment within 7 to 10 business days of being delivered. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

What should I do if I only receive a partial shipment?

It is possible your shipment was split based on product availability, and that the missing items will be shipped when they become available. Please contact us at 1-833-33-MZURI from  9am – 6 pm EST Monday – Friday (except holidays) to report an incomplete shipment, and we will check the status of your missing items. We apologize for any inconvenience this may have caused.

What should I do if I think my shipment is lost?

Please contact us at 1-833-33-MZURI from 9am – 6 pm EST Monday – Friday (except holidays) and we will initiate a thorough search of your shipment with the transit company.

What should I do if my shipment arrives damaged?

If your order was damaged in transit, please contact us at 1-833-33-MZURI from 9 am – 6 pm EST Monday – Friday (except holidays) to report a damaged shipment. We apologize for any inconvenience this may have caused.